FAQs | Toxa Trading Platform
Knowledge Base

How can we help?

Find answers to the most common questions about the Toxa ecosystem.

General Information

What exactly is the Toxa Trading Platform?
Toxa is an advanced informational analysis tool. We provide real-time charts, AI-driven market signals, and risk calculators to help binary options traders make better decisions. We are not a broker and do not hold user funds.
Is Toxa free to use?
Yes! Our core features, including the Chart Analyzer, Strategy Library, and Risk Calculators, are 100% free. We believe in democratizing access to professional trading data.
Do you offer a guarantee on wins?
No platform can honestly guarantee 100% wins. Market conditions change constantly. Toxa provides high-probability setups based on mathematics, but you should always use our Risk Management tools to protect your capital.
Is Toxa legal in my country?
Since Toxa is an educational and analytical tool (not a gambling site), it is generally accessible worldwide. However, you must ensure that trading binary options is legal in your specific jurisdiction.

App & Technical

How do I download the Toxa App?
We use Progressive Web App (PWA) technology. This means you don't need the Play Store. Simply go to our Download Page, tap your browser menu, and select "Add to Home Screen" to install it instantly.
Does the app work on iOS/iPhone?
Yes! On Safari, tap the "Share" button at the bottom of the screen, scroll down, and tap "Add to Home Screen." The app will work just like a native iOS application.
The chart is lagging, what should I do?
Ensure you have a stable internet connection. Since we stream real-time data, a slow connection can cause delays. Try clearing your browser cache or restarting the app.
Do I need to update the app manually?
No. Because it is a PWA, the Toxa App updates automatically in the background whenever we push a new feature. You always have the latest version.

Trading & Analysis

How accurate are the signals?
Our AI analysis aims for high probability setups (typically 80-85% win rate in stable markets). However, news events and low volatility can affect accuracy. Always confirm with your own analysis.
What time frame is best for Toxa signals?
Our algorithms work best on **1-minute to 5-minute** charts. We recommend trading during the London (1:30 PM IST) and New York (6:30 PM IST) sessions for better volatility.
Do your indicators repaint?
We strive to use non-repainting indicators for our core signals. Once a candle closes and a signal is confirmed, it stays there. This allows for honest backtesting.
What is the Martingale Calculator?
The Martingale Calculator helps you recover losses by calculating the precise amount needed for the next trade. Use this with caution and only if you have sufficient capital balance.

Safety & Finance

Can I deposit money into Toxa?
No. We are not a broker. You cannot deposit or withdraw money from Toxa. We are an analysis tool only. Please deposit funds only with regulated brokers.
My broker blocked my account, can you help?
Since we are a third-party tool, we have no control over broker accounts. You must contact your broker's support team directly. We always recommend reading broker terms and conditions.
Is my data safe with Toxa?
Absolutely. We do not collect sensitive financial data (like credit card numbers) because we don't process payments. We respect your privacy and use standard encryption for website traffic.
How can I contact support?
You can reach us via our Contact Page or join our Telegram Channel for faster community support.

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